The AI Quick Scan feature in the Elevate Hub app is designed to save your on-site team hours of manual data entry. By utilizing your device's camera, the AI instantly reads shipping labels, matches the resident's information, and creates a package record in seconds.

Step-by-Step Tutorial

Open the App: Launch the Elevate Hub mobile app on your smartphone or tablet.
Navigate to Packages: Go to the Packages section and select the option to log or create a new package.
Scan the Label: Activate the AI Quick Scan feature and use your device's camera to snap a clear photo of the shipping label.
Verify the Data: The Gemini-powered AI will automatically read the label and pre-fill the resident-related package information, including the name, unit, and tracking number.
Complete the Check-In: Review the pre-filled information for accuracy and submit the package record. Once submitted, the resident will automatically receive an instant push notification and email.

Manual Entry Fallback While the AI scanner is highly accurate, the AI Quick Scan may occasionally fail to return a useful result. This typically occurs if the package label is damaged, difficult to read, or has mismatched information (such as names, directions, or unit formats).

If the scan does not work, manual entry remains available as a seamless fallback. Your staff can simply bypass the scanner and manually type in the tracking number and resident details to ensure the package is still logged without delay.

How to Check In Packages Using AI Quick Scan

Streamline your package logging process on mobile devices and tablets using Elevate Hub's AI label scanning.